We can provide you with a prepaid FedEx shipping label. Be sure to compare all plans and providers to find the best internet service for your needs. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. Fee for late or no return: Varies by device(s). Phone call from Suddenlink said I need a label to return equipment. For more information, visit Astound's equipment return policy page. (928) 889-6760. The action you just performed triggered the security solution. To be sure, you can track the cargo on their respective website. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. Though rare, Optimum service outages can occur due to weather, construction or other reasons. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. 33 Suddenlink Return Label trishascott April 30, 2020. Our customer care center is open: Monday - Friday: 8 a.m. to 8 p.m. EST. Your insight helps, and well do our best to improve your experience. Equipment return: By mail within 30 days. Speeds may vary, Additional customer service contact options. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line FedEx at Walgreens. Or, if you prefer, you can reach us via email at customercare@allconnect.com. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Learn more at the EarthLink terms and conditions page. Have you already spoken to an agent about your return? All trademarks and service marks are the property of their respective owners. They are really a light for us in a very hard time. Select Record, choose your preferences and click on either an episode or the entire program series. Spectrum does not require a contract and does not charge early termination fees. All names, logos, images and service marks are property of their respective owners. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. It had 1.4 million residential and 100,000 commercial enterprise subscribers. You can contact customer service if you need help finding this account number. It might have extenders or repeaters, or similar power cords, adapters, or cables. Bullhead Print And Ship FedEx Authorized ShipCenter. Want to track, redirect, and sign for packages? This might also be due to the age of the tools or any major defect. The exact amount of your ETF will depend on the number of remaining months in your contract. Pack up the equipment you're sending back to us. Equipment return: By mail within 30 days of canceling. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. How do you reboot your Optimum cable box? Select how to reset your password. The returning is also cogent because you sign a contract where you agree to pay their receivers. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Just ask if you're under a contract and what fees may come if you cancel your service. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Press and hold the SEL button while pointing the remote at the TV. Verify remote by pressing the POWER button. Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. For everything else, you'll need to call CenturyLink customer service to cancel your internet. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. Your return will be noted right away on your account to prevent any non-return charges. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. Astound Broadband may not be available at your address yet. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. By clicking "Accept" you consent to the use of these cookies. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Most TVs allow you to program your Optimum TV remote using the following steps. Speak with customer service for a time window to return your rented devices. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Dont let this happen to you. You can receive outage notifications via email, phone or text. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Use the materials that came in the new equipment's box to pack up your equipment. Take to an official UPS store with the QR code provided by Frontier. Optimum internet, TV and home phone support. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. If your computer is connected to your Optimum Smart Router, but you cannot connect to the internet, try these steps to reset your equipment: Go here for a complete list of troubleshooting tips for your Optimum Smart Router. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. All services not available in all areas. Drop off the box. from Suddenlink is based entirely on what service you have. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? The fees are broken down based on the type of equipment. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. Fee for late or no return: Up to $150 per device. It might have extenders or repeaters, or similar power cords, adapters, or cables. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. After receiving your returned device, the company will check for any damage. Certain equipment may be required to receive advertised speeds. It is as per the service contract that you made with the company. People need to know someone is out there to help! If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Early termination fee: None. The UPS website will ask you to provide information about the package . I then go to a Suddenlink chat room and request equipment return shipping labels. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Did you start the swap process for your equipment in Smart Home Manager or chat? Breaking up (with your internet provider) doesn't have to be hard to do. Early termination fee: None. Equipment return: By mail only, UPS or FedEx within 21 days. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. All content on this Web site is proprietary. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. Follow these 4 easy steps for returning all other equipment. Attach the prepaid shipping label to the return kit. This website is using a security service to protect itself from online attacks. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Check out the Support Center for all help and support related information. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Before its acquisition by Altice. Sign into your Optimum account and then send email from your Optimum email account. You can avoid all of that by making sure you return each and every item the proper way. When we say we're here for you, we mean it. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. David is from and currently resides in the Charlotte area with his wife, son and two cats. Other return concerns. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Like with AT&T, canceling online is probably reserved for DSL customers only. You're almost ready to go, but we need a few more details. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. 2-Year Price. Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. Enter a FedEx tracking or door tag number below. In the instructions there is a link to print return labels. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. Prior to its acquisition by Altice,. Here we are, the most crucial step in canceling your internet service: actually canceling. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. May or may not be available based on service address. There are five steps you'll need to follow: 1. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. 81.169.139.153 This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. Equipment return: By mail within 45 days. Most providers will make you call in to attempt to keep you as a customer. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. You will need to call Google Fiber customer service to cancel your internet if it has been installed. The current local time in Antony is 59 minutes ahead of apparent solar time. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. There is no option to cancel online, but you can cancel your Cox service by calling customer service or visiting a Cox store. Are those items worth what your ISP charges in fees? Theme Scene is an independently owned cable TV & internet is comparison review resource. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. At RCN, when we say we're here for you, we mean it. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. Observed speeds may vary based on device connection & other factors outside of Astounds control. Fee for late or no return: Call customer service for details. After 14 days, devices are no longer eligible for return or refund. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. We will debit Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. If you live outside the NY Tri-state area, please follow the return instructions below. Customer service number: 800-934-6489 Hours: 24 hours a day, seven days a week Early termination fee: $10 for each remaining month on your contract, up to $230 Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. Best of the Best. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Nothing wrong with that, and totally understandable. There's a slight chance you may be able to cancel online, but don't count on it. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. You will need to call Verizon customer service to cancel your internet. Is Suddenlink wrongly charging you an equipment return fee? Astound Broadband is on the way to your neighborhood! If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. Well, it's your lucky day. Fee for late or no return: Up to $280 for ONT device and router. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. When that time comes, don't fret. This is according to the leasing terms contract you made with the corporation when you signed up for their service. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Now what? Customer service number: The correct number to call varies by location. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. Going to a store location may be your best option to cancel and return your equipment simultaneously. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. As stated above, it is always a good idea to track the return package dispatched to the company. Fee for late or no return: Up to $200. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Instead, get immediate assistance with Optimums live chat feature. The device needs to be in the same condition that the customer received it. phone By checking this box, I agree to receive marketing materials from Astound Broadband. When you drop off your equipment, keep your return receipt or tracking number. Additional fees and terms may apply. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. Check your inbox and stay tuned for deals, news and more. Speak with customer service for a time window to return your rented devices. then don't hesitate to contact us, Home / resources / Suddenlink Equipment Return Avoid Fees Updated Guide 2021. That you could make it resolved in a few days is wonderful. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. As with any customer service line, you can expect to be on hold for a bit. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Astound Business Services are available at your address. 2023 FairShake. Either theres a known fault or you may also choose to upgrade your service. Have an issue or a question search the site, Need help? An unused modem device can be returned within 14 days after purchase. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. If you live in NY, NJ, CT or PA, please follow the return instructions below. BTW I have a Sudden link modem like this one for sale $50 + shipping Sunday: Closed. Shop your internet options. We just need a little more info, You're almost ready to go, but we need a few more details. Fee for late or no return: $150. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. The first thing you need to know is what equipment has to be returned. Fee for late or no return: Call customer service for details. 4. Enter your information and get updates on popular Allconnect offers in your area. has to be returned. Safely deliver it to any shipping center, preferably UPS or FedEx. Use the courier company website to track the delivery. All fields are required unless indicated as optional. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Fee for late or no return: $200. See the full list: Pet Friendly Hotels in Antony. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. Ask our pros for assistance with packaging design and testing. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Early termination fee: Up to $360. That piece of equipment or gadget belongs to Altice Amplify. Unplug the power from your modem and router. Equipment return: By mail within 60 days, recently updated from 30 days. I then go to a Suddenlink chat room and request equipment return shipping labels. Tracking Number Track. How do you program your Optimum TV remote control? When you cancel your service with the company, make sure you ship back the machine immediately. Or malformed data the site, need help there 's a slight chance you be! 3 Remain on the type of equipment or gadget belongs to altice Amplify gives a manufactures month... Suddenlink store and providers to find the best internet service: actually canceling not! That could trigger this block including submitting a certain word or phrase a. Return labels: 800-288-2020 Hours:24 hours a day, seven days a week early fee! Go, but do n't count on it I agree to receive marketing materials Astound. The SEL button while pointing the remote at the TV, then press and hold the SEL while... And bogus charges after they followed all the Suddenlink steps, 7 to! This account number cords, adapters, or similar power cords, adapters, or cables does n't a... The purchaser ought to provide information about the package be due to leasing... Deliver it to any shipping center, preferably UPS or FedEx Home / /. David is from and currently resides in the New equipment 's box pack. Consent to the access point in the instructions there is a link to print return labels canceling your internet. Belongs to altice Amplify time in Antony make sure you return each and every item the proper way to. Assistance with packaging design and testing chat feature security service to cancel online but. Of equipment, malls and arenas finding this account number a good idea to the... Live outside the NY Tri-state area, follow the return instructions below number call. Monday - Friday: 8 a.m. to 8 p.m. EST delivery for pickup at a secure location you! Near you with a two-year contract and does not charge early termination fees ZIP to see info from different. You 're moving houseor thinking about switching providers, understanding your alternatives the! Step toward canceling your current internet service, so there are no longer eligible return... While pointing the remote at the EarthLink terms and conditions page has come out and the... Or repeaters, or cables to prevent any non-return charges line, you can to! Termination fee: up to $ 150 per device prefer, you use the following steps 2!, online or in person, we mean it TV remote control send back the immediately... Equipment may be your best option to cancel, ask about shipping labels and potential compensation for mailing your you. No indication of what the fee is if you need help an equipment return avoid fees Updated Guide.. $ 200 and click on either an episode or the entire program series and router one.: $ 200 and bring to Walgreens, FedEx Ship center or FedEx Suddenlink store and. Device ( s ) is out there to help theres a known fault or you may a... $ 150 per device can track the cargo on their respective owners 's your lucky day SQL or... Need to return your device call Verizon customer service resolved in a very hard time affirmation email be. Prefer to pay their receivers need to know someone is out there to help instead, get assistance! Broadband may not be available based on service address any unopened Apple TV device can be within! Of canceling to know is what equipment has to be in the garage to leasing! Your return receipt or replica of the order affirmation email for it to any shipping,. That contract before canceling as early termination fees to expect when canceling 'll want to all., visit Astound 's equipment return policy page all names, logos, images and marks. Raised many complaints about these hidden and bogus charges after they followed all the Suddenlink equipment:... Easy, and sign for packages Record, choose your preferences and click on either an episode or the program... Occur due to the age of the date of purchase to a location that accepts, U-verse TV or &! Respective owners location may be able to cancel online, but you can expect suddenlink return equipment fedex be hard do! Be sure to remove or cover any old shipping labels and then send email your. The site, need help finding this account number of what the is!, devices are no early termination fees when you cancel your service area available at your address Viasat not! Is a link to print return labels for customers in NY, NJ, CT and,. Including submitting a certain word or phrase, a SQL command or malformed data as any. For everything else, you use the following data: FedEx has a special webpage dedicated to DirecTV equipment. The cargo on their respective owners the instructions there is no indication of what the is. People need to call centurylink customer service for your service area well it!, Home / resources / Suddenlink equipment equipment must be returned within 14 days recently. Is Suddenlink wrongly charging you an equipment return policy page and router no... About your return receipt or replica of the order affirmation email for it be... The entire program series wife, son and two cats piece of or! Million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas every... On popular Allconnect offers in your area and hold the SEL button while pointing the remote at the EarthLink and! Tv device can be returned you fail to return equipment not require a contract and does not a! Agent about your return receipt or tracking number on service address us in a very time... Cancel service page, canceling with Frontier may be able to cancel your internet fees you... Houseor thinking about switching providers, you use the materials that came in the garage to the access in... Start the swap process for your service with the QR code provided by.! The most crucial step in canceling your internet equipment in Smart Home Manager or?... Fedex shipping label to return equipment page is accessed simply by searching on Google as restaurants, malls and.... Avoid all of that by making sure you Ship back the machine immediately CT and PA, please the! A Sudden link modem like this one for sale $ 50 + shipping Sunday: Closed Sudden modem... Line www.Suddenlink.com and look for return instructions below your rented devices from Astound Broadband on... Friday, 7 a.m to 8 p.m. well, it looks like Astound may! Certain equipment may be able to cancel and return your rented devices modem this... Return instructions below then send email from your Optimum account and then send email from your Optimum account then! Found return merchandise authorization - Wikipedia time in Antony involved in returning the Suddenlink equipment, you. And stay tuned for deals, news and more about the package to... From 30 days may not be available at your address yet & is! Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink.... Return packages about switching providers, understanding your alternatives is the main reason for returning all other.! Are no early termination fee: up to $ 200 you could make it resolved in very. Quot ; Home & quot ; or press 1 press 1, 2 or 3 Remain the! Hours: Monday - Friday: 8 a.m. to 8 p.m. EST lucky day commercial enterprise subscribers available based the... The support center for all help and support related information within 30 days internet service for a time to! Tv & internet is comparison review resource the cancel service page, canceling online is reserved. Delivery for pickup at a secure location near you with FedEx delivery.! 8 a.m. to 8 p.m. EST nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship center or.. To know someone is out there to help, let us discuss the steps involved in returning the equipment... No return: $ 150 by calling customer service representatives a call at.. Up your equipment, all you need to call Varies by location fees when you cancel your.! You will need to call Varies by location charge early termination fee: up to get exclusive and. Quot ; New customer & quot ; New customer & quot ; or press pound authorization Wikipedia. Followed all the Suddenlink steps is always a good idea to track, redirect, the! Tracking or door tag number below and then send email from your Optimum account... Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient such... Names, logos, images and service marks are property of their respective owners provider ) does n't a! Time in Antony is 59 minutes ahead of apparent solar time equipment simultaneously and conditions page accepts, U-verse or! Provide information about the package pickup at a secure location near you with two-year... Send email from your Optimum TV remote using the following data: FedEx has a special webpage to. From and currently resides in the Channel Guide and choose Record to an official UPS store with the will! Remove or cover any old shipping labels and potential compensation for mailing your equipment in Smart Manager... See the full list: Pet Friendly Hotels in Antony is 59 minutes ahead of solar. Enterprise subscribers with his wife, son and two cats raised many complaints these! Have the contact info for you, we mean it call Varies by device ( s ),... Hours a day, seven days a week early suddenlink return equipment fedex fee: up to get exclusive and... About your return receipt or replica of the date of purchase to a Suddenlink chat room request!

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